12 Jobs in Scottsdale, AZ
Style Netbox is Hiring a Call Center Representative Near Scottsdale, AZ
Join Our Team: Call Center Representative
Are you a skilled communicator with a passion for providing exceptional customer service? Style Netbox is seeking dedicated individuals to join our team as Call Center Representatives.
About the Role: As a Call Center Representative at Style Netbox, you'll be the frontline of our company, interacting with customers to provide support, answer inquiries, and resolve issues. You'll handle a high volume of inbound and outbound calls in a fast-paced environment, ensuring every customer interaction reflects our commitment to excellence.
Responsibilities:
- Answer incoming calls promptly and professionally, addressing customer inquiries and resolving issues efficiently.
- Make outbound calls to follow up on customer inquiries, provide updates, and gather feedback.
- Accurately record and maintain customer information and interactions in the database.
- Identify and escalate priority issues to the appropriate department for resolution.
- Meet or exceed performance targets for call quality, customer satisfaction, and productivity.
- Stay updated on product knowledge and company policies to provide accurate information to customers.
Qualifications:
- High school diploma or equivalent.
- Previous experience in customer service or call center environment preferred but not required.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Ability to work effectively under pressure and handle multiple tasks simultaneously.
- Proficiency in computer and typing skills.
Benefits:
- Competitive hourly wage: $16 - $22 per hour.
- Monday to Friday schedule with 8-hour workdays for a healthy work-life balance.
- Opportunity for career growth and advancement within the company.
- Comprehensive training and ongoing support to help you succeed in your role.
- Positive and collaborative work environment where your contributions are valued.
If you're ready to make a difference in customer satisfaction and be a part of our dynamic team, apply now to join Style Netbox as a Call Center Representative! Let's redefine brands together. Apply today!
Location: Scottsdale, AZ
Job Summary
Full Time
$42k-53k (estimate)
04/14/2024
05/12/2024
The job skills required for Call Center Representative include Customer Service, Call Center, Problem Solving, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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